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From client intake to customer feedback
Forms + surveys
Public links and controlled embeds
Branded delivery
Versioned results and response workflows
Question to action
The product brief
Collect the right answers. Make them useful.
SwitchForms brings everyday forms and finite survey campaigns into one product. Teams can shape client intake, registrations, and other workflows alongside focused customer feedback and research—with conditional logic, reusable choices, and delivery that feels at home in their product.
The response loop stays connected from authoring to answering, analysis, and action. Version-aware Results Studio helps teams understand feedback as a survey evolves, while response workflows can carry useful answers into the next step.
A product decision
The decision behind SwitchForms.
Constraint
Forms and surveys evolve, but a response still needs the context of the questions that produced it.
Design choice
Published versions are retained as read-only history, and responses preserve their published-version fields and labels.
Trade-off
Version-aware results preserve that context, but teams need to account for question changes when comparing revisions.
In practice
A question change remains visible alongside the responses it shaped, so teams can interpret feedback in context.
Build a form or a finite feedback survey with reusable options and conditional logic.
02
Collect responses
Publish a hosted experience or embed it in the product and workflow people already use.
03
Review what changed
Read responses and results against the published question version that collected them.
What is live
Production capabilities
Visual form and survey authoring
Conditional logic, calculations, and reusable options
Responsive hosted links and controlled embeds
Growth and Scale survey formats and finite feedback campaigns
Version-aware Results Studio
Secure JSON APIs on Growth and Scale
AI-assisted MCP drafts on paid plans; survey drafts on Growth and Scale
Scale one-time Stripe payments and routed response workflows
Straight answers
Before we start.
01Is SwitchForms a client project?
No. It is an owned SwitchCase Studios product. The studio remains accountable for the product direction, user experience, engineering, releases, billing, operations, and support.
02What makes it more than a form builder?
SwitchForms connects forms and feedback campaigns to version-aware results and the work that follows. Plans add capabilities such as secure JSON APIs, AI-assisted drafts, and—on Scale—routed workflows and one-time payments.
03Does SwitchForms support surveys as well as forms?
Yes. Growth and Scale support finite feedback campaigns with NPS, CSAT, CES, matrix, ranking, image-choice, and constant-sum questions. Survey drafts through AI-assisted MCP tools are also available on Growth and Scale.
04How are survey campaigns managed?
Campaigns close automatically after 14 days by default, configurable up to 90 days; the public page then shows a friendly ended state and stops accepting responses. Version-aware Results Studio keeps results tied to the questions asked. Scale adds quotas, randomization, quality flags, recurring waves with separate reporting windows, and cross-tabs.
The next move
Building a workflow product people need to trust?
SwitchCase can turn the complex rules behind the work into a focused product that feels clear from the first interaction through production operations.
